NetZero Internet Service Provider (ISP) Comparison

	No Banner Ads Nationwide Coverage^†	Fast Page Loads Reliable Connections

Service Comparison	NetZero	AOL	EarthLink	MSN	AT&T¹	SBC / Yahoo!
Prices
Monthly Access Cost	$9.95^*	$23.90	$21.95	$21.95	$16.95	$15.95
NetZero Saves You	-	58%	54%	54%	41%	37%
Account Features
2-Minute Online Download	Yes	No	No	No	No	No
Answer Phone Calls and Remain Online (V.92)	Yes⁴	No³	No	No²	No	No
Personalized E-mail Address	Yes	Yes	Yes	Yes	Yes	Yes
Web Based E-mail	Yes	Yes	Yes	Yes	Yes	Yes
Content-Rich Startpage	Yes	Yes	Yes	Yes	Yes	Yes

NetZero Internet Service Provider. Provides HiSpeed, Platinum and Free Internet Service.

NetZero ISP offers consumers a choice of 3 low priced dial up Internet access options to meet their budget and Internet connection needs.

NetZero Platinum Internet service offers an Internet connection for -- less than half the price of other Internet Services Providers such as AOL, EarthLink and MSN**, only $9.95 per month*. It provides the best of what the Internet has to offer, including POP and web email, direct access to anywhere you want to go on the World Wide Web, reliable Internet connections, compatibility with popular instant messaging programs offered on AOL, Earth Link, MSN and Yahoo, and features such as easy access to search engines, news and sports headlines, shopping, and financial services with no banner ads. This Internet service is also available to Mac users.

NetZero HiSpeed 3G Internet is a next generation dial up Internet access service which delivers up to five times faster Web surfing†† now with Pop-up Blocker. The NetZero High Speed Internet service works from any phone jack using a standard dial up connection, does not require any new hardware and can be downloaded in five minutes at www.netzero.net. The price for this service is only $14.95 per month*, and includes the standard NetZero Platinum Internet service including compatibility with instant messaging at no additional charge.

NetZero also offers an ad-supported Free ISP that provides free internet access to everywhere on the Internet, for up to 10 hours each month***, webmail, a reliable Internet connection, compatibility with many popular instant messaging programs offered by AOL, EarthLink, MSN and Yahoo**, and easy access to search engines, news and sports headlines, shopping, financial services and more. Download NetZero free internet service in only 2 minutes.

NetZero Internet service includes NetZero Email on the Web, a webmail account that gives you 24x7 access to your NetZero email from any computer with Internet access and includes Email Virus Protection that works to detect and block virus infected email from your NetZero email account.

Compare the savings of NetZero Platinum service as your Internet Provider over the standard plans offered by other ISPs such as AOL, EarthLink, MSN and Yahoo**.

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***The 10-hour per month limit is per household and we assume that each household has only one computer and one phone line. If you are sharing a computer or phone line with other NetZero users, your hourly usage will be aggregated with those users - even if you have separate Member IDs. Not all viruses can be detected or cleaned. As described in terms of service, you are responsible for any damages caused by your decision to download email or attachments.

^† Excludes Alaska

†† NetZero HiSpeed does not increase the transmission speed of files or attachments, including music or video. NetZero HiSpeed accelerates certain web page text and graphics when compared to standard dial-up Internet service. Actual results may vary. Some web pages such as secure or encrypted web pages will not be accelerated. NetZero HiSpeed is not a broadband service and actual data transmission rates are not faster than standard dial-up Internet service. Transmission of files including, without limitation, streaming audio or video, digital photographs, MP3 or other music files, executable files and other downloads, is not faster using NetZero HiSpeed than with standard dial-up service. NetZero HiSpeed may not be compatible with proxy based software or services such as content filters or firewalls. NetZero HiSpeed is only compatible with Platinum service and specified browsers. Not available for Mac.

1 = AT&T service is limited to 150 hours at $16.95 per month. Unlimited service is available at $21.95 per month.
2 = MSN 8.0 provides a call alert service that indicates a call is incoming at no additional charge.
3 = AOL 8.0 provides a call alert service that indicates a call is incoming for an additional charge of $3.95 per month.
4 = Requires V.92 access number, V.92 modem, compatible modem-on-hold software and call waiting service. V.92 access numbers not available in all NetZero service areas.

^*Please note that, depending on the numbers you choose, your location, and your calling plan, you may incur long distance or toll charges in excess of your local service charges on your telephone bill. To find out whether or not you will incur any charges, and if so, the amounts of such charges, please contact your local telephone company. You will be responsible for all such charges incurred. Live technical support available for a fee of $1.95/min. (or in certain areas, $14.95/call) effective May 1, 2003 $2.95 CDN/min in Canada. NetZero reserves the right to impose additional hourly usage limitations. See Terms of Service for details. Service not available in all areas. Unless otherwise indicated, all prices in U.S. dollars.

^**References to AOL^®, EarthLink or MSN pricing and savings amounts based on U.S. standard monthly rates as of 04/24/03. AOL^® may offer prepaid packages that may reduce the amount of savings. AOL^®, MSN and EarthLink are trademarks for their respective owners.